MicroStrategy is recognized as a Customers’ Choice for Analytics & BI by Gartner

This recognition is based on overall rating and 233 reviews over the past 18 months as of September 2024.

What are Analytics & Business Intelligence platforms?

Analytics and business intelligence (ABI) platforms – enabled by IT and augmented by AI – empower users to model, analyze and share data. These platforms enable organizations to understand their data. For example, the dimensions of their data, such as product, customer, time and geography. People need to be able to ask questions about their data (e.g., Which customers are likely to churn? Which salespeople are not reaching their quotas?). They need to be able to create measures from their data, such as on-time delivery, accidents in the workplace and customer or employee satisfaction. Organizations need to blend modeled and nonmodeled data to create new data pipelines that can be explored to find anomalies and other insights. ABI platforms make all this possible.

What is Gartner Peer Insights “Voice of the Customer”?

The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research. Peers are verified reviewers of a product, who not only rate the technology or service, but also provide valuable feedback to consider before making a technology purchase. Only vendors with 20 or more eligible published reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) during the specified 18-month submission period are included. Reviews from vendor partners or end users of companies with less than $50M in revenue are excluded from this methodology.

All eligible vendors categorized into quadrants based on user interest and adoption (x-axis), and overall experience (y-axis). Within each quadrant, vendors are listed in alphabetical order. Market averages for the axes referenced in the Voice of the Customer are calculated only by vendors included in the document.

MicroStrategy is a Costumer’s Choice

Vendors placed in the upper-right quadrant of the “Voice of the Customer” graphic are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average overall experience and the market average user interest and adoption.

Summary

MicroStrategy is the only vendor in the market to receive this distinction for 3 years in a row. Unlike other analyst reports, the ‘Voice of the Customer’ offers unfiltered, aggregated user ratings and perspectives on working with leading analytics and BI partners. If you would like to read all Peer Insights user reviews for MicroStrategy, click here.

Source: Gartner Peer Insights ‘Voice of the Customer’: Analytics and Business Intelligence Platforms, Peer Contributors, 20 December 2024

(https://www.gartner.com/doc/reprints?id=1-2JUEQYWZ&ct=250102&st=sb)

(https://www.microstrategy.com/research-and-reports/2024-gartner-voice-of-the-customer-report)