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Support

The purchase of a MicroStrategy, Jedox, Visual Crossing or Exasol product entitles our customers to one year of comprehensive technical support. Our consultants with several years of professional knowledge and experience are ready to provide help via phone, e-mail or on-site to quickly resolve problems and answer questions.
MicroStrategy and Jedox received high acknowledgements from independent surveys on their quality of Support Services, listing it as one of their main assets. Our Support Organization is up-to-date in the latest technology and ready to answer any questions our customers may have.
  • Information
  • New Software Releases and Updates
  • Knowledge Base Access
  • Live technical support
  • Customer-Designated Support Liaisons
  • Involvement in Beta Programs
  • no
  • No

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